Experts say AI money tools may encourage users to reveal more financial information than intended. Credit: Sefa kart / Getty Images
Key Takeaways
Some ChatGPT users can now opt to connect financial accounts through Plaid to receive budgeting and spending insights.
Privacy experts say consumers should avoid sharing highly sensitive information like passwords, SSNs, or tax documents with AI chatbots.
Experts say linking ChatGPT to Plaid may not differ much from budgeting apps—but conversational AI can encourage oversharing.
Would you let ChatGPT look through your bank and credit card transactions?
That question is becoming more relevant after OpenAI last week introduced new personal finance tools that allow some users to connect financial accounts directly to the chatbot for budgeting, spending analysis, and financial planning help.
The rollout highlights a growing tension around AI financial assistants: Consumers may like the idea of more personalized money guidance, but many remain uneasy about sharing sensitive financial information with conversational AI systems.
What ChatGPT’s New Finance Tools Can Actually Do
The new “personal finance experience” currently rolling out in preview to U.S. ChatGPT Pro subscribers lets users ask questions based on their own financial activity. ChatGPT Pro costs $100 per month, though OpenAI says it plans to expand the feature later to Plus users, whose subscriptions cost $20 per month.
OpenAI says users can connect accounts from more than 12,000 financial institutions through Plaid, the financial data network used by many financial institutions, fintech companies, and budgeting apps. Once connected, ChatGPT can analyze spending habits and travel expenses, review subscriptions, help users plan financial goals and scenarios, and answer investment risk questions using both transaction data and conversational prompts.
The company says the account connections are read-only, meaning ChatGPT cannot move money, make trades, or execute transactions on a user’s behalf. OpenAI also says users can disconnect accounts at any time and delete saved memories or conversation history.
OpenAI has framed the feature as a personalized financial planning and budgeting tool—not a replacement for professional financial advice.
Why This Matters
ChatGPT’s new finance tools may make budgeting easier, but privacy experts say consumers should be careful about how much sensitive financial information they share with AI chatbots.
Why Privacy Experts Say Users Should Be Careful What They Share
Privacy experts say consumers should think carefully before sharing highly sensitive financial information with AI agents, even when account connections use established financial infrastructure like Plaid.
Jennifer King, a privacy and data policy fellow at Stanford’s Institute for Human-Centered Artificial Intelligence, warned in a Stanford HAI report that “anything you put into a large language model could potentially become public.”
Experts generally draw a line between using AI as a financial planning tool and using it as a repository for highly sensitive personal records. Asking ChatGPT for help building a budget may carry very different privacy considerations than uploading tax returns, passwords, Social Security numbers, or screenshots containing private financial details—especially because many consumers may not fully understand how conversational AI systems handle information compared with traditional financial apps.
Harsh Varshney, an AI security expert at Google, recently warned users not to share information like passwords, credit card numbers, medical records, or home addresses with public AI chatbots, comparing such conversations to “a public postcard.”
OpenAI says users can disconnect linked accounts and delete saved memories or conversations. But privacy experts say many consumers may not carefully manage those settings—or fully understand what happens to sensitive information once it has already been entered into an AI system.
In other words, privacy controls work only if users actively and consistently use them.
Is Linking Accounts to ChatGPT Actually Different From Using Budgeting Apps?
In some ways, linking financial accounts to ChatGPT resembles the account connections many budgeting and financial planning apps already use. OpenAI says its personal finance tools rely on Plaid, the same back-end network that apps like Monarch Money and Rocket Money have used for years to connect financial accounts and help users track spending in one place.
But privacy experts say the bigger difference may be behavioral rather than technical.
Traditional budgeting apps are typically designed around structured financial tasks, like categorizing purchases, tracking subscriptions, or monitoring savings goals. ChatGPT, by contrast, is built as an open-ended conversational tool—one that may encourage users to share far more personal information than they would with a typical budgeting app.
A consumer discussing spending habits with an AI chatbot could easily move beyond transaction data into conversations about debt stress, income worries, medical expenses, taxes, or other deeply personal financial details. Over time, those conversations may create a much broader personal profile than a conventional budgeting app alone.
That can make it harder for consumers to fully understand how much information they are sharing—or where they should draw boundaries.
The line between traditional apps and AI chatbots may also become increasingly blurry. Some apps already include built-in AI assistants that analyze spending patterns or answer budgeting questions, potentially raising similar privacy considerations as AI becomes more embedded across consumer finance tools.
For consumers, the takeaway may be less about avoiding AI finance tools entirely and more about being intentional about what information you share. Experts say using ChatGPT to analyze spending trends or brainstorm budgeting ideas carries different risks than uploading highly sensitive financial information into a chatbot conversation.
Do Budgeting Apps Carry Privacy Risks Too?
Any app that connects to financial accounts through a third-party aggregator involves some level of cybersecurity and data-sharing risk. Experts generally recommend using strong unique passwords, enabling multifactor authentication, and disconnecting financial accounts and tools you no longer use.
